VIPER Technical Support is available by telephone and e-mail. Technical support for VIPER is provided via our free initial support period and via our continued support maintenance agreement. For more information concerning these options, please contact your sales representative. SmartACCT telephone support is available Monday-Friday via multiple support options listed below. SmartACCT includes 30 days web support for single user and 60 days web support for multiuser systems. Web support includes access to our FAQ database and up to five emails incidents per month. All support plans are available via our shopping cart system.

Platinum Support Regularly $ 399... For a Limited time just $ 199. Enroll in our Platinum support plan to get the most comprehensive support plan available. You will receive the following:

100 Minutes or 1 year of toll free priority telephone support. Extended Hours from 7:30 AM to 6:00 PM CST, Monday thru FridayUp to 10 Email Inquiries with next business day response. Free Access to our Detailed FAQ Database. Access to our Senior Support Staff

Gold Support: Regular $199 .. Now $ 99. Need just enough to get you started or to solve that little problem. Gold Support is designed for those who are comformtable with their system but need just a little assistance with 45 Minutes or Six months toll free phone support.

Priority Level II: Standard Hours of 8:00 AM to 5:00 PM CST, Monday thru Friday 5 Email inquiries during six month period. Free Access to our Detailed FAQ Database.

Per Call Telephone Support: If you prefer to pay as you go for one on one support: Billed via Visa, Master Charge or Discover. Minimum charge of $ 45.00 at $ 3.95 per minute. Call (334) 271-0897.

E-Mail Support 24 Hours per day/ 7 days per week with next business day response. Per Incident charge of $ 19.95. Pay as You Go: Requires Credit Card Information on File.

Training: Training is provided by our Senior Staff to assist you with a quick install and operation and is available in at training center which is offered monthly or on site. Training classes are available at $ 250 per day or a complete comprehensive training package for three (3) days is $ 650.00.